Becoming a Leader

There’s plenty of advice on what it takes to be a good leader, but in my own experience, it doesn’t matter how curious or analytical or resilient you are if people don’t trust you enough…

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Of Crowdsourcing and Cassandras

Reupping this post I wrote back in 2009 about crowdsourcing, because my larger point is, I think, even more relevant in 2024. Jeff Howe, who is credited with coining the term “Crowdsourcing,” was the opening…

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Dump the Performance Review!

We all know that one of the top reasons people voluntarily leave their jobs is bad management. Bad management can express itself in a variety of ways: the infamous “one person screwed up/took advantage of…

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“It’s About Delight”

Seth Godin recently had a sort of silly story about a recent experience at Whole Foods. Which is all well and good. But one thing particularly struck me: “It’s not about charging less. It’s about…

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Content Curation: Your Association’s Secret Weapon Against Information Overload

This link refers to an outdated blog post that’s been removed. May I suggest instead….? Content Curation Revisited The Spark / Content Co. collaborative whitepaper, Cut Through the Clutter: Content Curation, Associations’ Secret Weapon Against…

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Associations and Climate Change: The Podcast

Many of the options for responding to climate change we’re offered are at the super-macro (UN COP meetings) or super-micro (get an electric car!) levels. What about all the stuff in the middle? You know,…

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Associations Creating Community to Address Climate Change

Shelly Alcorn and I recently sat down (virtually) to talk with Whiteford, Taylor & Preston’s Jefferson Glassie about The Time Is Now: Association Resilience and Adaptation and the Anthropocene Climate Disruption, our recently-released whitepaper that…

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Navigating These Wicked Waters

Shelly Alcorn and I recently had the opportunity to be interviewed by KiKi L’Italien for Association Chat on association leadership strategies for climate chaos. We talked about our new whitepaper, The Time Is Now: Association Resilience…

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Generative AI, Associations, Ethics, and Regulation

Maddie Grant (PROPEL), Jennifer Yarrish (AARP), Paul Roetzer (Marketing AI Institute), and I recently had a great conversation about associations’ role in the ethics of generative AI and in regulation of the technology for UST…

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The Time Is Now

Climate change and sustainability are increasingly in the news and showing up as a key topic for the association industry. Association execs are realizing that climate change is not just a moral imperative, it’s a…

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