Recent Blog Posts
From Member Maze to Curated Experience
I recently joined Higher Logic’s Member Engagement Show podcast, hosted by Kelly Whelan, to discuss how associations can use AI, in a bounded and intentional way, to move from offering a maze of resources to…
Read MoreCh-Ch-Ch-Changes
I have some news: After nearly 14 years of running Spark, I’m moving on to my next adventure. I’m pleased to share that, as of Monday, July 6, I’ll be joining the team at Higher…
Read MoreMaking Non-Dues Revenue Work For You
I recently participated in a virtual roundtable on non-dues revenue. A few things that WEREN’T working: Launching a product based on the HIPO (highest influence person’s opinion, aka “the board thinks this is a great…
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