What’s Changing for Chapters?

Mariner Management and billhighway recently released the third edition of their chapter benchmarking report, and I had the opportunity to interview Peggy Hoffman and Peter Houstle about it. Q: This is, I believe, the third…

Read More →

10: Five Tips for Success with Ad Hoc Volunteers

Starting in position 10, Five Tips for Success with Ad Hoc Volunteers When I first wrote this post in 2014, Peggy Hoffman and I had recently released The Mission-Driven Volunteer. We looked at what associations were…

Read More →

Revisiting the Top Ten

I first started blogging about association management nearly 15 years ago (RIP Thanks For Playing). When I launched Spark (TEN years ago this year!), I ported all my old blog posts over and just kept…

Read More →

Learning By Doing

I recently had the opportunity to participate in the January 2022 Association Insights In Old Town (ASAE login required) virtual educational session, Better Engage Your Members and Attendees to Solve Association Problems, led by Better Meetings‘s Lee Gimpel….

Read More →

Reflections After My First Time Back

This week, I attended the ASAE Technology Exploration Conference, my first in-person event since January 2020. My MAIN takeaway was that it was very good to see friends and colleagues in the industry who, for…

Read More →

Want to Generate Explosive Membership Growth?

Join me and the nice folks from Grype Digital on Tuesday, October 12 at 3:30 pm ET for Explosive Growth for Associations Through Better Membership Management, the second episode of their second season of video…

Read More →

Which Is Better: a Lot from a Little, or a Little from a Lot?

One last question from my brief series on member engagement, inspired by serving on a virtual panel on engagement, organized by Mary Byers, for the Veterinary Medical Association. Would you rather have a lot of members…

Read More →

Engagement: What About Scoring?

Back before Maddie and I launched The No BS Guide to Digital Transformation, I had been writing a brief series on member engagement, inspired by serving on a virtual panel on engagement, organized by Mary Byers, for…

Read More →

Digital Transformation: Where Do I Start?

This is what it really comes down to, right? Learning about what digital transformation is (and isn’t), why it matters, what barriers are unique to associations, what advantages our industry has – that’s all interesting…

Read More →

Culture Change + Vendor Selection

As my The No BS Guide to Digital Transformation: How Intentional Culture Change Can Propel Associations Forward co-author Maddie Grant is fond of quipping, that’s what digital transformation is: culture change + vendor selection. The technologies of digital…

Read More →